Terms of Use

Arabic version controls. If this English text and the Arabic text disagree, the Arabic text wins.

Company: Hessity for Information Technology (Arabic: حصتي لتكنولوجيا المعلومات) Commercial register: 301420 · Tax ID: 769-507-107 Effective date: 18 August 2026 Contact: legal@hessity.com

These terms are one document for everyone who uses Hessity. What applies to you depends on how you use it, not on the word “teacher” or “center.” A teacher may own a workspace, work in someone else’s, or both. A center may own classes, or only host a class as a location (venue).

By creating an account, joining a workspace, linking as a parent, or using the apps, you accept these terms to the extent of your legal capacity. If you do not accept them, do not use the service. You may create a paid workspace or take on a financial obligation toward Hessity only if you have the legal capacity required under Egyptian law, or through an authorised legal representative. A minor’s use of the student app is dealt with in section 7; that is not the same as capacity to own a workspace.

Hessity for Information Technology (“Hessity”, “we”) provides software for in-person private education operations in Egypt: classes and groups, schedules and sessions, attendance, student charges and payments, teacher payouts, cash and balances recorded inside Hessity, staff access, approvals, and apps for students and parents.

Hessity is not: a school; a video or online-course platform; a course marketplace; tax or invoicing software; payroll or HR; a chat app that replaces WhatsApp; or legal or tax advice. Hessity does not teach the lesson and is not the family’s school.

Plans, add-ons, and capacity are as shown in the product when you buy. These terms do not list prices.

You have one Hessity account. You may hold more than one role on it (for example teacher and parent). Roles do not merge workspaces and do not give extra rights.

A workspace is a teacher’s practice or a center’s organisation. It is the thing that can pay Hessity a subscription. Creating or owning a workspace is a choice in the product, not something that follows automatically from being a teacher or a center.

The same person can sit in more than one row. Example: a teacher owns a practice and teaches at a center and is a parent. One login. Separate relationships. Hessity is not a party to the deal between the teacher and the center.

Who owns the class is what matters for enrollments, student charges, and which workspace’s Hessity bill counts that student. A location (venue) is not the same thing as class ownership.

Keep your login safe. Give accurate details. Do not use someone else’s account. Do not try to see another family’s data, disrupt the service, or upload files you have no right to share.

Hessity may send operational messages (attendance, billing, schedule, approvals) in the app, and on other channels when they are configured. That is not a private chat and not Hessity acting as a school.

Hessity hosts your uploads to run the service. You warrant they are lawful and not malware. Hessity and its licensors own the software and brand.

Hessity processes personal data under the Privacy Policy and applicable law. The service may rely on third-party infrastructure and technical service providers.

We may refuse, limit, or close an account for fraud, abuse, or a serious breach of these terms.

The service is provided as available. Unless we sign a separate written SLA (for example Enterprise), we do not promise a specific uptime. Hessity is not liable for outages or delays arising from third-party services, networks, or systems outside its reasonable control, subject to what the law requires.

This section applies only to the owner of that workspace — whether that owner is a teacher or a center. Creating a paid workspace or taking on subscription fees in your own name is subject to the capacity rules at the start of these terms.

Each new workspace starts a free trial of 30 days (full operational use; premium add-ons not included; enrollments not capped; locations unlimited; trial storage may block an upload). If Hessity sets a different period and it is shown in the product when the workspace is created, that period applies. There is no permanent free plan. When the trial ends, a paid plan is required to continue full operational use of the workspace; otherwise the workspace moves to wind-down.

You pay a subscription in EGP, monthly or yearly, for active enrollments and any add-ons you choose. Automatic renewal is on unless you turn it off. You keep teaching fees families pay. Hessity’s price is not a share of those fees.

An active enrollment is one student in one group. Two groups = two. They count against the workspace that owns the class. Locations are unlimited.

Stop renewal: the current paid period finishes, then it ends. Monthly: no refund for unused days already bought. Yearly: if you only stop renewal, you keep the year you paid; if you leave early, access continues to month-end (workspace calendar), used months are treated as monthly so the yearly saving on those months is not kept, and the remainder of the year is returned as shown in the product; you may undo before the exit date if the product allows and no refund for that exit is already recorded.

Increasing a plan, capacity, or add-on takes effect once paid; the difference for the rest of the current period is charged as shown in the product. Reducing a plan or capacity, or dropping an add-on, is scheduled for the next renewal; there is no refund of what was already paid for the current period.

Missed Hessity bill: 7 calendar days grace, then wind-down. We do not delete the workspace the day a payment fails.

Wind-down: records stay available; you may settle money, administer, reduce usage, and return. You may not keep running and growing teaching as if the bill were current. Students and parents are not cut off from their apps because this workspace’s Hessity bill lapsed.

Immediate termination by Hessity for fraud or a serious breach: no refund of subscription already paid, unless Egyptian law requires otherwise. A workspace may be reactivated by taking an available plan or any trial Hessity grants. Reactivation does not by itself delete the workspace’s prior record.

You are responsible for staff and anyone you grant into your workspace, and for having a lawful basis to store student and parent data there. Parent linking is never automatic; the parent must accept.

If you ask, we will export workspace data in a reasonable machine-readable form while it exists or during wind-down, subject to technical limits. Stopping the subscription is not deletion as punishment. Retention and deletion: Privacy Policy and Egyptian law.

If your workspace owns the class, you set the class prices. Families pay you for teaching. Amounts are owed to the workspace that owns the class. Hessity is not the provider of teaching.

Teaching fees may be collected through the product, including cash recorded at the desk and online payment through third-party payment providers. What actually happens to the money follows your contract with the payment provider and the live collection setup. Online payment may show Hessity as collector; that does not make Hessity the teaching provider. The balance shown in the product (which may be labelled Hessity Wallet) is an operational description, not a legal classification of the account or financial service; detail is in the Payment and Refund Policy.

Payment and refund of teaching fees, and any payment-provider terms that apply to the transaction, are governed by the Payment and Refund Policy.

If you are a student or parent, you do not pay Hessity a subscription. You pay the provider whose workspace owns the class. Disputes about a lesson, register, or fee are with that provider, not a claim that Hessity taught the class.

A teacher workspace and a center workspace stay two businesses. They may work on the same class. They decide who does what, who sees what, and how they settle. Hessity is not a party to that deal and does not ship a partnership contract as the product.

Owning the class and being the location are different. A center can be only the venue. A teacher can own the class and still teach at that location. Hessity does not treat “teaches here” as “employed by the center.”

Payouts in Hessity are a record of what the two sides agreed, then a separate settlement.

Student and parent apps are available to the family without a paid Hessity subscription. Using those apps does not, by itself, make the student or parent a paid subscriber.

If the user is a minor student, their use must be enabled or authorised through a parent or legal representative, or another legally permitted mechanism described in the product and the Privacy Policy. That rule is about using the app. Turning eighteen does not by itself mean full capacity to create a paid workspace.

A parent sees only linked children, and only after accepting the link. You do not see other students, staff lists, or another family’s bill.

Hessity may message you about attendance, billing, and schedule for those links. The family stays the provider’s customer. Hessity delivers the message. Use of the apps does not make Hessity the provider of teaching to the student or the parent.

Nothing here limits liability Egyptian law does not allow to be limited.

Hessity is not liable for disputes between a family and a provider, or between a teacher and a center; for lost profit, data you did not export, or indirect loss; or for teaching fees except as section 5 requires.

If you paid Hessity a subscription for a workspace: our total liability to you for that workspace in any twelve months is limited to the subscription fees that workspace actually paid us in the twelve months before the claim (not teaching fees on the rails).

If you are not a paid subscriber (student, parent, or invited teacher/staff with no owned workspace): a liability cap calculated from subscription fees you did not pay does not apply. Liability is then determined by the mandatory rules of Egyptian law.

If your use of the service, your content, your misuse of family data, or your breach of these terms causes a third-party claim against Hessity, you will — to the extent the law allows — indemnify Hessity for losses and reasonable costs arising directly from that claim.

These terms are the principal agreement governing use of Hessity’s services. Personal data is dealt with under the Privacy Policy. Payment and refund operations are dealt with under the Payment and Refund Policy and any payment-provider terms that apply to the transaction. If you own a workspace, processing of teaching and operational records in that workspace is also governed by the Data Processing Agreement. These documents are read together, each in the subject it governs. A later written agreement (for example Enterprise terms) prevails to the extent it so provides.

If a provision is invalid or unenforceable, the rest remains in force.

Hessity’s failure to enforce a right once is not a waiver of that right later.

You may not assign these terms without Hessity’s written consent, except by operation of law (for example a merger). Hessity may assign these terms to a successor that is bound by them.

Provisions that by nature should survive end of use or subscription remain in force: intellectual property, limitation of liability, indemnity, data to the extent the law requires, and governing law.

Where Consumer Protection Law No. 181 of 2018 applies to the relationship, its mandatory rights are not limited by these terms.

We may update these terms with notice in the product and/or by email. Continued use after the stated date is acceptance except where Egyptian law requires explicit consent.

Governed by the laws of the Arab Republic of Egypt. Courts of Cairo, unless a mandatory rule gives you another forum. Arabic prevails if translations disagree.

Hessity for Information Technology حصتي لتكنولوجيا المعلومات Commercial register: 301420 Tax ID: 769-507-107 Registered office: 53 Capital Mall, behind the Court, 2nd floor, Fifth Settlement, New Cairo, Egypt (٥٣ كابيتال مول، خلف المحكمة، الدور الثاني، التجمع الخامس) Email: legal@hessity.com